This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Recent marketing campaign locally from Pharmacy2U - please see letter regarding this under the Prescriptions page.

We are delighted to say we have achieved a Platinum Award for supporting Carers within our Community. 

Evening and Weekend Appointments Available Now

You can now access additional Primary Care Services in the evenings and at weekends.

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays, Sundays and Bank Holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointment at another practice.

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

Appointmentscircled_day

If you require urgent medical attention or advice, please ring the Surgery and speak to your Doctor.  Please do not send such requests via email or via any other form of communication. 

All consultations with Doctors and Practice Nurses are by appointment and should be booked before attending the surgery. A number of appointments are reserved each day for patients who have urgent conditions that need to be seen that day. GP appointments are available through our online booking website, but Nurse appointments have to be made over the phone - this is because Practice Nurses and our HCAs perform specific duties in specific clinics, so the most appropriate Nurse needs to be determined by our Receptionists.

A dedicated telephone line has been installed at both surgeries for the purpose of making appointments with the Doctor or Practice Nurse. The numbers are as follows:

  • Ramsbury Surgery (01672) 521234 
  • Wanborough Surgery (01793) 790527

The surgeries are open on Saturday mornings to deal with immediate health needs and patients should not expect to be seen for routine matters.

Patients are encouraged to see their usual doctor because this helps continuity of care and is in the interests of good medical practice.

Please note Wanborough Surgery is closed during the afternoons between 12:00 and 16:15. Calls to Wanborough will be automatically diverted to the Ramsbury surgery during these times.

You can also access appointments online via the link at the top of this page.  You will need to register by asking at reception for your unique registration/login details.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website